Privacy Policy for Canary Wharf Man with Van

Welcome to Canary Wharf Man with Van. We are committed to safeguarding your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services.

1. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, address, email address, phone number.
Booking Information: Details about your booking, including date, time, and items to be moved.
Payment Information: Credit card details and billing information.
Communication Data: Any correspondence between you and our customer service team.

2. How We Use Your Information

Your information is used to provide and improve our services. Specifically, we use your data to:

Process Bookings: Manage and fulfill your service requests efficiently.
Customer Support: Address any inquiries or issues you may have.
Billing and Payments: Process transactions and manage your billing information.
Improve Services: Analyze data to enhance our service offerings and user experience.

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: Trusted partners who assist us in operating our business, such as payment processors.
Legal Requirements: If required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data during transmission.
Secure storage systems with restricted access.
Regular security assessments and audits.

5. Your Rights and Choices

You have the right to access, correct, or delete your personal information held by us. Additionally, you can:

Opt-Out: Choose not to receive promotional communications.
Data Portability: Request a copy of your data in a portable format.
Restrict Processing: Limit how we use your information.

To exercise these rights, please contact our privacy team as outlined below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our services. You can manage your cookie preferences through your browser settings.

7. Children's Privacy

Our services are not directed towards individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to our privacy team.